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Terms and Conditions
for the Art Store please check out -Order a print- terms of use)
TERMS of SERVICE
Welcome to our online shop! Please read the following terms and conditions carefully as they apply to all Orders made on our website. If there is anything within these terms and conditions that you do not understand, please contact us at info@marziabraggion.com. If you do not agree to these terms and conditions, you must not use our website.
ACCESS TO MARZIABRAGGION ONLINE SHOP
To simply visit and access the Online Shop, you don’t need to be registered at our website. If you would like to place an order you might registered with a user account. You must be 18 years or older to use our store yourself and place orders. By visiting and/or registering at our website, the collection and processing of your personal data are governed by our privacy policy, so please give it a read. If there are any problems with your order we shall notify you by email or telephone. We take all necessary measures to keep the details of your order and payment secure, but we shall not be responsible or liable in case of any event as described in paragraph “Limitation of Liability”
RETURNS POLICY
If for any reason you are unhappy with your purchase or have changed your mind, please inform us by email info@marziabraggion.com within 14 days of receiving your goods. Unfortunately, after 14 days we cannot proceed with a full refund or exchange. This does not apply to any personalized product ( like the natal astral chart, unless it arrived damaged, or there was a mistake from our side like date, hours etc..) - A personalized product cannot be sold again, and in this case there's no refund if you change your mind.
All damages must be reported by email info@marziabraggion.com within 24 hours of receiving the goods. In case of proven damage, you can choose either to return the goods or receive a new one. If there is damage reported to us that allows us to proceed with the return or if you return goods within 14 days of receiving them, any sum debited from your credit or debit card will be re-credited to your account as soon as the goods are well received at our headquarters. Returns are processed within two weeks, but refunds might take up to 2 additional working days to show in your account. In case of payments made through PayPal or MB Way, we will refund you according to the rules and methods used by the providers of PayPal and MB Way. In case of queries about how refunds are processed, you must reach us at info@marziabraggion.com. SHIPPING We will endeavour to process all orders the following 1-2 weeks, Monday to Friday, excluding holidays. Orders received on weekends and holidays will be processed the following business days within 1-2 weeks. Orders are processed from Lisbon, Portugal. Availability of products may vary and cannot be guaranteed. If you have ordered an artwork that is not available or is delayed, we will notify you via email or telephone. We ship in Europe and shipping may usually take 1 to 3 weeks if your address is in Portugal or in some locations in Europe. In any case, we will try not to take longer than 30 days. Shipping includes standard delivery only. You will receive a confirmation email when the order has been dispatched. Orders are delivered using CTT and we put all our efforts in taking good care as they are art items and fragile goods. All artworks will be safely packed, according to the best practices. Any further inquiries on shipping should be directed to info@marziabraggion.com
PAYMENT
Orders are only processed after payment confirmation. Once the payment has been confirmed, we will send you an email confirming that the order has been processed. It may take a few days for the payment to be processed in your account. Payments at our site are processed through PayPal, Wix, or MB Way. You must use MB Way, have a PayPal account or a credit or debit card to make a payment at our website. All payments are taken in EUR (€), through our PayPal account and will be charged at the current exchange rate. To view current exchange rates please contact your bank.
DISCOUNT CODES AND GIFT CARDS
Occasionally, marziabraggion online shop may offer discount codes. Users with a valid discount code are entitled to receive the amount of discount offered at marziabraggion Online Shop. The discount code is only valid online and for the period for which it has been given. Discount codes cannot be exchanged for cash and are non-transferable.
FORCE MAJEURE
Force Majeure Event means any unforeseeable event that, temporary or permanently, prevents us from performing our obligations, including but not limited to extreme adverse weather conditions, natural disaster, war, threat or preparation for war, terrorist attack, riots, failure of machinery, computers or vehicles, pandemics or public health emergencies. We will not be liable or responsible for any failure to perform or delay in performance of any of its obligations that is caused by a Force Majeure Event. If a Force Majeure Event prevents us from complying with this document, we will reach you by email or telephone in order to inform you about our solution.
COPYRIGHT POLICY
Please note that by placing an Order, you are purchasing the physical artwork only and this does not give you any rights under copyright or related rights over that artwork. Copyright or related rights must be negotiated separately with the relevant owner of the intellectual property rights.
LIMITATION OF LIABILITY
Marzia Braggion does not guarantee that this website will be free from viruses or that this website cannot be tempered by third parties. In no event will Marzia Braggion be liable for any damages whatsoever arising out of or related to this website. We try to follow the most adequate measures regarding security of the website and the accuracy of content, but no responsibility can be taken for any error or omission.
DISPLAY OF THE ARTWORKS
The images of the artworks on the website are for illustrative purposes only. We try to display the colours accurately, but we are not liable for any non-conformity between your computer or device’s display of the colours and the real colours of the physical artwork.
JURISDICTION AND APPLICABLE LAW
These terms and conditions are subject to the laws of Portugal and the Courts of Portugal shall be the competent jurisdiction over any claims arising from or in relation to them.
CHANGES TO THESE TERMS AND CONDITIONS
Our terms and conditions may be updated regularly as our service changes with time. You should check this page from time to time to take notice of any changes that we made as they govern the use of MarziaBraggion Online Shop. Changes will apply to any subsequent Orders received. Some of the provisions contained in these terms and conditions may also be removed, in whole or in part, with or without notice, at our sole discretion. We reserve this right as well as the right to add and modify any provisions.
CONTACT US
If you have any questions, suggestions and commentaries, you should address it to info@marziabraggion.com Any queries about the terms and conditions of the Online Shop or regarding your order, you can let us know at info@marziabraggion.com. We will try to get back to you as soon as possible and in any case within 30 days.